Hope Community Resources, Inc.

  • Anchorage: On Demand Support Specialist

    Job ID
    Job Locations
    Regular Full-Time
    Compensation Min
    USD $17.45/Yr.
  • Salary/Compensation

    17.95 after six months



    The On Demand Support Specialist (ODSS) provides services to Hope support recipients by providing direct care and services. This position is cross-trained to work in a variety of settings and environments, and with support recipients requiring a wide range of supports, including those who have challenging behaviors. The ODSS’s schedule varies by days and hours within the 6am to 6pm hours, and the schedule assigned is dependent upon Agency need. This position teaches activities of daily living, as well social and communication skills to foster social independence. The ODSS explores, develops, and assists with support recipients’ participation in community inclusion activities. This position also provides opportunities for the support recipients to work on goals and objectives as outlined in the Plan of Care and/or support plan. The On Demand Support Specialist maintains loyalty to the organization, its beliefs, values, mission, vision, and expectations, and to the recipients of services.


    Job Duties:

    1. Provides support services as outlined in the Plan of Care and/or support plan and any behavioral health protocols, including, but not limited to, activities of daily living, activities in the community, and behavior supports.


    2. Teaches and assists support recipients to safely access services and participate in community activities. Assists with personal financial management.


    3. Teaches and assists support recipients with daily personal hygiene and care, household and personal chores, and recreation.


    4. Models and mentors positive communications and behaviors. Pre-teaches alternatives and manages less desirable behaviors through informal assessment and implementation and assessment of strategies. 


    5. Collaborates and communicates with all members of the team to assist with the coordination of services, development and implementation of support plans, and monitor their effectiveness.


    6. Develops and maintains positive professional relationships with families and guardians. Ensures schedule changes are communicated with families, homes, and the supervisor.


    7. Coordinates transportation for support recipients, which may include transporting in personal vehicle, arranging public transportation, and/or through the use of vehicles assigned to the Agency’s Assisted Living homes.


    8. Monitors support recipients’ health and reports health concerns to appropriate supervisor and/or parent/guardian. Assists with following medical orders and medication administration and documentation, as specified by support recipient’s medical professional(s). Accompanies and participates in appointments as requested.


    9. Completes accurate, timely, and thorough documentation, including but not limited to, service notes, goal tracking, incident reports, and timecards, to be in compliance with Agency standards and federal and state regulations.


    10. Monitors environments, vehicles, equipment, and events for safety, accessibility, maintenance, and cleanliness.


    11. Works a schedule that varies week to week, based on Agency need. May work in a variety of settings and workdays, including evenings and overnight shifts. The work may also include working relief in an Agency home, living on-site for the days permanent staff is off work. 




    • HS Diploma or GED required
    • Two (2) years experience working with individuals who experience challenging behaviors.



    • Possesses a valid Alaska driver’s license and has at least three years of driving experience (may include permit time). Obtains a driving record at time of employment, annually thereafter, and as requested by management.
    • Ability to safely operate Agency vehicles when needed. Possesses reliable transportation and vehicle insurance when transporting support recipients or conducting Agency business.
    • Meets State and Agency requirements for passing a criminal background check upon hire and as required thereafter.
    • Lifts 35 pounds from a squat and kneel position on the floor.
    • May be required to frequently walk, bend, stoop, kneel, reach, pull, and/or push.
    • Completes all required State, Agency, department, and position specific training as assigned.
    • Obtains a tuberculin clearance at time of employment and annually thereafter.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed