Hope Community Resources, Inc.

Anchorage: Director of Intensive Supports

Job ID
Regular Full-Time


Job Summary:


The Director of Intensive Supports provides indirect services to Hope support recipients by overseeing the provision of intensive behavior supports for specialized populations including but not limited to those that experience dementia, those that require line of sight supervision and monitoring for the safety of themselves and others, and high risk sexual behaviors. An individual who exhibits high risk sexual behavior is defined by Hope as a registered sex offender, or  someone who has committed at least one or more illegal sexual offense(s) for which they have been charged or should/could have been charged. 

The Director of Intensive Supports ensures the provision of services to support recipients in alignment with applicable plans associated with support needs. This position is also responsible for the management and administration of the department, including planning, organizing, coordinating and monitoring service and administrative activities; utilizing strategies in alignment with organizational culture and the management and service philosophy of Hope. The Director of Intensive Supports is responsible for ensuring compliance with State regulations, policies, and procedures of the Agency. This position is also responsible for monitoring expenditures, maintaining adequate staffing levels, evaluating employees and contributing to the overall planning and development of the Agency. The Director of Intensive Supports maintains loyalty to the organization, its beliefs, values, mission, vision, and expectations and to the recipients of services.


1. Supervises and manages the Intensive Supports department to ensure the provision of quality intensive support services as outlined in the Plans of Care, Treatment Plans, Risk Management Plans and/or other support documents meant to establish the detailed support needs of each support recipient. Consults with the Deputy Director of Behavioral and Mental Health for clinical matters.  


2. Serves as a member of the Interdisciplinary Team by coordinating and collaborating with all external providers to develop services for support recipients based on information gathered through direct observation, data analysis, record and report review, client progress, and staff and team meetings.


3. Works with teams to plan and implement responses to emergent behavioral crisis situations, including prevention/intervention strategies, coordination of necessary first responder and/or offsite services (e.g., psychiatric hospitalizations, crisis respite).


4. Supervises, develops, evaluates, counsels, and disciplines staff through teaching, coaching and mentoring. Collaborates in all aspects of onboarding personnel to fulfill department requirements.


5. Ensures  Assisted Living facilities meet health and safety standards through regular inspections, discussion of deficiencies and problems with staff, and through interaction with the maintenance department, as assigned.


6. Coordinates with Agency licensing personnel for initial licensing of Assisted Living Homes; ensures ongoing compliance with licensing requirements per State and Agency regulations and expectations.


7. Prepares network budget, monitors monthly expenditures, approves network purchase requests, and exercises cost controls where and when appropriate. 


8. Prepares program proposals, assesses and evaluates program to ensure department goals and objectives are met.




  • Master’s degree in Psychology, Social Work, Special Education, or related field required. 
  • Four (4) years of experience working with individuals exhibiting high risk behaviors and/or intensive needs in a social services or supported employment environment required: two (2) years of which must include supervisory, implementation of behavioral support plans, crisis planning, and team consultation responsibilities required.
  • Current State of Alaska Behavioral Analyst License required.  


  • Experience working with individuals who experience dementia or exhibit high risk sexual or violent behaviors preferred.



  • Ability to lift 25 lbs. regularly from a squat-and-kneel position
  • Possess a valid Alaska driver license and proof of insurance
  • Provide driving record that meets agency guidelines
  • Pass a criminal background check under state regulation



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