Hope Community Resources, Inc.

Anchorage: Hope Studios Case Manager

Job ID
Job Locations
Regular Full-Time
Compensation Min
USD $18.25/Hr.


Job Summary:

The Hope Studios Case Manager provides services to Hope support recipients through their work in providing case management, assessment, planning, coordination, evaluation, and advocacy for options and services available in Hope Studios. The Hope Studios Case Manager serves as a member of the multi-disciplinary team to develop goals and objectives as outlined in each recipient’s Plan of Care, Individualized Educational Plans, and/or other support plans, utilizing strategies in alignment with Hope’s organizational culture and service philosophy. This includes ensuring the services address health and safety needs of support recipients and provides positive learning, inclusion and engagement opportunities by utilizing knowledge of the programs that Hope provides through the Discovery Center. The Hope Studios Case Manager maintains loyalty to the organization, its beliefs, values, mission, vision, and expectations and to the recipients of services.


Job Duties:

  • Provides overall coordination and communication of needs and services for each support recipient on their caseload, including interacting with family members/guardians, community-based service providers, and Agency staff.
  • Completes specified tasks associated with the development of support recipients’ Plans of Care, Individualized Educational Plans, and/or other support plans in accordance with state and federal requirements as it pertains to studio goals and objectives.  
  • Ensures services are designed for continuity of supports between home, school and Hope in areas of socialization, education, time, group dynamics, and community engagement activities.
  • Maintains knowledge of support recipients’ Plan of Care, Individualized Educational Plan, and/or other support plans to monitor service utilization and goal progress for support recipients. Implements corrections as necessary.
  • Collaborates effectively and efficiently with other support staff in the participant’s life to ensure comprehensive and quality care is provided to all support recipients.
  • Ensures that the Plan of Care, Individualized Educational Plan, and/or support plans, updated goal sheets, notes, and any other related documents are completed and in the recipient’s master file.
  • Maintains a current understanding of state and federal regulations pertaining to Home and Community Based Waiver services, accreditation standards, and Hope’s Standard Operating Procedures.




  • Bachelor’s degree in Health Science, Social Science, Special Education or related field required. Experience in lieu of education may be accepted on a two for one basis in appropriate fields.
  • Two (2) years of experience working in social services, one (1) year of which involves responsibility for case management or service coordination required.


  • Possesses a valid Alaska driver’s license and has at least three years of driving experience (may include permit time).
  • Ability to safely operate Agency vehicles when needed. Possesses reliable transportation and vehicle insurance when transporting support recipients or conducting Agency business.
  • Meets State and Agency requirements for passing a criminal background check upon hire and as required thereafter.
  • Lifts 25 pounds from a squat and kneel position on the floor.
  • Works at a desk/computer workstation for a minimum of six hours per day.
  • Completes all required State, Agency, department, and position specific training as assigned.
  • Obtains a tuberculin clearance at time of employment and annually thereafter.


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