Hope Community Resources, Inc.

  • Anchorage: Individual Support Specialist

    Job ID
    Job Locations
    Regular Part-Time
    Compensation Min
    USD $14.00/Hr.
  • Overview

    Job Summary:


    The Individual Support Specialist (ISS) provides services to Hope support recipients by providing direct care and services. The ISS may be assigned to work in an Agency home or may work with support recipients in the community or in support recipients’ homes. The ISS teaches activities of daily living, as well as social and communication skills to foster social independence. The ISS explores, develops, and assists with support recipients’ participation in community inclusion activities. The ISS provides opportunities for the support recipient to work on goals and objectives as outlined in the Plan of Care and/or support plan. The Individual Support Specialist maintains loyalty to the organization, its beliefs, values, mission, vision, and expectations, and to the recipients of services.


    Job Duties:


    Essential Job Duties


    1. Provides support services as outlined in the Plan of Care and/or support plan and any behavioral health protocols, including, but not limited to, activities of daily living, activities in the community, and behavior supports.

    2. Teaches and assists support recipients to safely access services and participate in community activities. Assists with personal financial management.

    3. Teaches and assists support recipients with daily personal hygiene and care, household and personal chores, and recreation.

    4. Models and mentors positive communications and behaviors. Pre-teaches alternatives and manages less desirable behaviors through informal assessment and implementation of strategies.

    5. Collaborates and communicates with all members of the team to assist with the coordination of services, development and implementation of support plans, and monitor their effectiveness.

    6. Develops and maintains positive professional relationships with families and guardians. Ensures schedule changes are communicated with families, homes, and the supervisor.

    7. Coordinates transportation for support recipients, which may include transporting in personal vehicle, arranging public transportation, and/or through the use of vehicles assigned to the Agency’s Assisted Living homes.

    8. Monitors support recipients’ health and reports health concerns to appropriate supervisor and/or parent/guardian. Assists with following medical orders and medication administration and documentation, as specified by support recipient’s medical professional(s). Accompanies and participates in appointments as requested.

    9. Completes accurate, timely, and thorough documentation, including but not limited to, service notes, goal tracking, incident reports, and timecards, to be in compliance with Agency standards and federal and state regulations.

    10. Monitors environments, vehicles, equipment, and events for safety, accessibility, maintenance, and cleanliness.

    11. Works a variety of hours and locations and with a number of different support recipients.



    • High School Diploma or GED required


    • Six (6) months experience working or volunteering with individuals who experience disabilities preferred.


    • Ability to lift 35lbs, or 1/3 of body weight, whichever is less, from a squat-and-kneel position
    • Must be 18 years or older, per State of Alaska regulations
    • Possess a valid driver license & at least 3 years of driving experience (may include permit time)
    • Provide driving record that meets agency guidelines
    • Pass a criminal background check under state regulation



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