Hope Community Resources, Inc.

  • Anchorage: Child and Family Supports Supervisor

    Job ID
    Job Locations
    Regular Full-Time
    Compensation Min
    USD $19.25/Hr.
  • Overview

    The Child & Family Supports Supervisor provides services to Hope support recipients through their work in supervising, teaching, training, coaching, and mentoring direct support staff in order to ensure the delivery of quality services to Hope support recipients and their families. The Child & Family Supports Supervisor oversees the delivery of services to support recipients as delineated in their Plans of Care, Individual Educational Plans, and/or other support plans, utilizing strategies in alignment with the agency’s organizational culture and service philosophy. This includes providing strengths-based coaching and feedback strategies, and staff development and growth initiatives. The Child & Family Supports Supervisor maintains loyalty to the organization, its beliefs, values, mission, vision, and expectations and to the recipients of services.



    • Develops staff through teaching, coaching, and mentoring in the delivery of quality services to children and to their natural families or their foster families.
    • Supervises, develops, evaluates, counsels, and disciplines staff. Collaborates in all aspects of onboarding personnel to fulfill service requirements.
    • Monitors and ensures staff training compliance, including home and support recipient specific trainings, as well as compliance with employment related documents.
    • Knows each support recipient’s Plan of Care, Individual Educational Plans, and/or support plans and the requirements for those plans assigned to oversee.
    • Oversees and monitors Family Habilitation service providers, including but not limited to, ensuring accurate and timely submission of service documentation and regulatory compliance.
    • Ensures all services are provided in a cost effective manner and in alignment with relevant local, state, and federal regulations and complies with mandatory reporting responsibilities.
    • Monitors, reviews, approves, and ensures accurate and timely submission of service and employment related documentation from direct support staff.
    • Ensures documentation for Family Habilitation Home services is completed and submitted according to State Licensing and Home and Community Based Services regulations. Conducts visits for all environments as required. 



    • Bachelor’s degree in Health Science, Social Science, Special Education or related field required. Experience in lieu of education may be accepted on a two for one basis.
    • Two years of work experience in social services, one year of which involves supervisory responsibility required.


    • Experience working with families and children who experience disabilities strongly preferred.


    • Possesses a valid Alaska driver’s license and has at least three years of driving experience (may include permit time). Obtains a driving record at time of employment, annually thereafter, and as requested by management.
    • Ability to safely operate Agency vehicles when needed. Possesses reliable transportation and vehicle insurance when transporting support recipients or conducting Agency business.
    • Meets State and Agency requirements for passing a criminal background check upon hire and as required thereafter.
    • Lifts 35 pounds from a squat and kneel position on the floor.
    • May work at a desk/computer workstation for a minimum of four hours per day. May be required to frequently walk, bend, stoop, kneel, reach, pull, and/or push. 



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