Hope Community Resources, Inc.

  • Anchorage: Systems Analyst III

    Job ID
    Job Locations
    Regular Full-Time
    Compensation Min
    USD $30.35/Hr.
    Compensation Max
    USD $36.42/Hr.
  • Salary/Compensation

    Pay Grade 10


    The Systems Analyst III provides services to Hope support recipients through their work in designing, developing, and supporting Hope data systems Agency wide, in order to ensure solutions are developed to support Agency objectives. The Systems Analyst III is responsible for analyzing database needs in order to design, develop, deliver, and document reports and analytics for management. This position acts as a liaison amongst IT and all other Hope departments regarding software issues and provides assistance with data needs. The Systems Analyst III ensures proper data integration and communication between interrelated systems; and ensures testing and installation for new or updated software systems. The Systems Analyst III maintains loyalty to the organization, its beliefs, values, mission, vision, and expectations and to the recipients of services.


    • Assesses Agency needs specific to system database administration to ensure solutions are developed to support Agency objectives.
    • Analyzes, designs, and develops administrative and application reports, based on requests, using reporting tools and database structures.
    • Acts as a liaison amongst Service Delivery, Fiscal, Administration, Human Resources and IT regarding software issues and provides assistance for Agency reporting and data needs.
    • Assists in the development of documentation, including user documentation and training manuals, related to the design and development of new IT databases associated with all application systems.
    • Documents departmental workflows, computer system decisions, and application system designs and procedures.  Advises staff on the procedures and operations of new or revised systems processes.
    • Works on upcoming developments in software applications, including review of program specifications. Identifies required inputs and participates in the design, development, and testing of database systems. Coordinates installation with end users, tests configuration, and recommends modifications necessary to improve functionality.
    • Ensures proper data integration and communication between interrelated systems.
    • Coordinates with software developers, vendors, independent contractors, and end users to test processes and ensure functionality and user acceptance.  
    • Assists senior management with the creation of presentations, templates, databases, spreadsheets, and reports, as requested by the Director of IT.
    • Acts as a resource for user applications and addresses questions for existing information systems.
    • Provides top tier level support for Agency system requests as a senior analyst. 
    • Maintain and support of the Sharepoint environment, including the creation and modification of forms and associated workflows.  Provide knowledge transfer of Sharepoint to team members and peers.



    • Bachelor’s degree in Computer Science, Information Technology, Information Systems Management, or related field required. Experience in lieu of education may be accepted on a two for one basis in appropriate fields.
    • Five years of progressive work experience in information systems, including SQL server experience and database administration required; two years of which must include project management.  
    • Strong working knowledge of SharePoint. 



    • Possesses a valid Alaska Driver’s license and has at least years of driving experience (may include permit time).
    • Ability to safely operate Agency vehicles when needed. Possesses reliable transportation and vehicle insurance when transporting support recipients or conducting Agency business.
    • Meets State and Agency requirements for passing a criminal background check upon hire and as required thereafter
    • Lifts 25 pounds from a squat and kneel position on the floor.
    • Works at desk/computer workstation for a minimum of six hours per day.


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