Hope Community Resources, Inc.

  • Anchorage: On Demand Support Specalist (Full-time)

    Job ID
    Job Locations
    Regular Full-Time
    Compensation Min
    USD $16.83/Hr.
    Compensation Max
    USD $19.78/Hr.
  • Salary/Compensation

    Pay Grade 6


    The On Demand Support Specialist (ODSS) provides direct care and services to Hope support recipients. This position is cross-trained to work in a variety of settings and environments, and with support recipients requiring a wide range of supports, including those who have challenging behaviors. The ODSS boasts a dynamic schedule, FULL TIME hours, and the ability to work in multiple environments from week to week. This position teaches activities of daily living, as well social and communication skills to foster social independence.

    Applicants should be availability during one of the following timeframes;

    • 6am-6pm
    • 10am-10pm

    Guaranteed 40 hours per week.
    Rate of Pay
    $16.83 - $19.78 per hour


    1. Provides support services as outlined in the Plan of Care and/or support plan and any behavioral health protocols, including, but not limited to, activities of daily living, activities in the community, and behavior supports.


    2. Teaches and assists support recipients to safely access services and participate in community activities. Assists with personal financial management.


    3. Teaches and assists support recipients with daily personal hygiene and care, household and personal chores, and recreation.


    4. Models and mentors positive communications and behaviors. Pre-teaches alternatives and manages less desirable behaviors through informal assessment and implementation and assessment of strategies. 


    5. Collaborates and communicates with all members of the team to assist with the coordination of services, development and implementation of support plans, and monitor their effectiveness.


    6. Develops and maintains positive professional relationships with families and guardians. Ensures schedule changes are communicated with families, homes, and the supervisor.


    7. Coordinates transportation for support recipients, which may include transporting in personal vehicle, arranging public transportation, and/or through the use of vehicles assigned to the Agency’s Assisted Living homes.


    8. Monitors support recipients’ health and reports health concerns to appropriate supervisor and/or parent/guardian. Assists with following medical orders and medication administration and documentation, as specified by support recipient’s medical professional(s). Accompanies and participates in appointments as requested.


    9. Completes accurate, timely, and thorough documentation, including but not limited to, service notes, goal tracking, incident reports, and timecards, to be in compliance with Agency standards and federal and state regulations.


    10. Monitors environments, vehicles, equipment, and events for safety, accessibility, maintenance, and cleanliness.


    11. Works a schedule that varies week to week, based on Agency need. May work in a variety of settings and workdays, including evenings and overnight shifts. The work may also include working relief in an Agency home, living on-site for the days permanent staff is off work. 



    • HS Diploma


    • 2 years’ experience working with individuals who experience challenging behaviors


    • Possesses a valid Alaska driver’s license and has at least one year of driving experience (may include permit time).
    • Ability to safely operate Agency vehicles when needed. Possesses reliable transportation and vehicle insurance when transporting support recipients or conducting Agency business.
    • Meets State and Agency requirements for passing a criminal background check upon hire and as required thereafter.
    • Lifts 35 pounds from a squat and kneel position on the floor.
    • May be required to frequently walk, bend, stoop, kneel, reach, pull, and/or push.


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