The Mental Health Case Manager provides case management and community based services to individuals on their caseloads, their families, and/or therapeutic home providers. The Mental Health Case Manager works with the treatment recipient’s team to develop treatment goals and objectives. Duties include crisis intervention, advocacy, assessment, admission and discharge planning, interdisciplinary teamwork, and acting as a community liaison. This position accomplishes positive program outcomes through the facilitation of ongoing collaborative and interactive processes between the treatment recipient and his/her family/guardian and professional service/treatment providers and/or the natural supports within the community. The Mental Health Case Manager provides individual skill development and facilitates skill development groups.
1. Provides overall coordination and communication of needs and services for each treatment recipient on their caseload, which includes interactions with Agency staff, community-based service providers, and family members/guardians.
2. Maintains and manages a caseload and meets productivity standards of billable hours per week, as required by Executive Management.
3. Ensures that each treatment recipient has ongoing active treatment in accordance with the clinical recommendation in the treatment plan.
4. Works directly with treatment recipients on skill development, using appropriate treatment models and interventions. Coordinates treatment with Mental Health Associates and facilitates skill development groups.
5. Ensures that each treatment recipient has been provided opportunities for mental health, medical, dental, dietary and/or health assessments and follow up. Assists with referrals, applications, and follow up to various government and community resources.
6. Assures appropriate attendance, facilitation, and preparation for all Treatment Team and Support Team meetings according to Agency standards. Assists in the development of the Treatment Plan and discharge planning.
7. Ensures that the Treatment Plan, Emergency Response Plan, notes, and any other related documents are completed and in the recipient’s master file. Maintains a current understanding of Alaska Division of Behavioral Health regulations, accreditation standards, and Hope’s Standard Operating Procedures.