The Diversity and Inclusion Specialist serves as a primary point of contact and advocate for our direct support workforce, as well as all employees across the Agency. The Diversity and Inclusion Specialist meets with employees to hear their concerns and conducts appropriate follow-up to ensure items are addressed. This position promotes retention efforts and provides support and analytics to help guide Agency efforts in this area. The Diversity and Inclusion Specialist assists employees in navigating through complex employment situations, such as conflict resolution and grievance procedures, as well as provides support during inquiries and investigations. This position focuses on meeting the needs of staff through assisting in accommodation requests and explaining a wide variety of policies, procedures, and regulations.